Privacy Policy
Effective Date: April 2, 2024
1. Our Perspective on Privacy
At Laser Focus Leadership Solutions (LFLS), we believe that "Leading with Congruency" starts with how we treat your personal information. We respect your privacy and are committed to protecting the data you share with us. This policy explains what information we collect, how we use it, and how we keep it secure.
2. Information We Collect
We collect information that helps us serve you better and customize your leadership journey:
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Contact Information: When you book Dr. Kelvin for a keynote or sign up for a Mastermind, we collect your name, email, phone number, and company details.
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Transaction Data: If you purchase a book like Drop The Cape or enroll in coaching, our payment processors (such as Square) collect the necessary billing info. We do not store your full credit card numbers on our servers.
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Professional Details: For SHRM-approved presentations or executive coaching, we may collect information regarding your professional role to tailor the experience to your needs.
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Technical Data: We use cookies and analytics to see how visitors interact with our site so we can improve the "user experience" of our digital home.
3. How We Use Your Data
We don't just "collect" data; we use it to add value:
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To fulfill your orders and deliver coaching services.
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To communicate regarding upcoming events or new leadership resources.
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To improve our website’s performance and accessibility.
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No Spam: We will never sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your data. Just as we help organizations "thrive in a VUCA world" (Volatility, Uncertainty, Complexity, Ambiguity), we take proactive steps to ensure your data remains stable and secure.
5. Your Rights & Choices
You are the "CEO of You." You have the right to:
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Access/Update: Request a copy of the data we have about you or ask us to correct it.
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Opt-Out: Unsubscribe from our newsletter at any time via the link at the bottom of our emails.
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Delete: Request that we delete your personal information from our records (subject to legal or accounting requirements).
6. Third-Party Links
Our site may contain links to external partners or social media. Please note that we do not control their privacy practices, and we encourage you to read their policies.
7. Contact Us
If you have questions about this policy or how we handle your "Awesome" data, please contact our team:
Laser Focus Leadership Solutions
Email: greetings@mylaserfocus.com
Address: P.O. Box 24451, Lakeland, FL 33802
Phone: 863.709.6275